{"id":40638,"date":"2025-07-22T08:25:28","date_gmt":"2025-07-22T16:25:28","guid":{"rendered":"https:\/\/www.lumisonata.shop\/%e9%85%8d%e9%80%81%e3%81%a8%e8%bf%94%e5%93%81"},"modified":"2025-07-23T18:56:28","modified_gmt":"2025-07-24T02:56:28","slug":"%e9%85%8d%e9%80%81%e3%81%a8%e8%bf%94%e5%93%81","status":"publish","type":"page","link":"https:\/\/lumisonatashop.com\/ja\/%e9%85%8d%e9%80%81%e3%81%a8%e8%bf%94%e5%93%81","title":{"rendered":"\u914d\u9001\u3068\u8fd4\u54c1"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"40638\" class=\"elementor elementor-40638 elementor-40586\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7fddff e-flex e-con-boxed e-con e-parent\" data-id=\"a7fddff\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fab64a0 elementor-widget elementor-widget-text-editor\" data-id=\"fab64a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18a7cf7 elementor-widget elementor-widget-text-editor\" data-id=\"18a7cf7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>This policy applies only to purchases made directly from\u00a0<a href=\"https:\/\/lumisonata.shop\/\"><strong>lumisonata.shop<\/strong><\/a>. Please retain your original proof of purchase, receipt, or sales order to request a return.<\/p><\/div><\/div><div class=\"elementor-element elementor-element-5c23a62 elementor-widget elementor-widget-heading\" data-id=\"5c23a62\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h4 class=\"elementor-heading-title elementor-size-default\">Order Cancellation Policy<\/h4><\/div><\/div><div class=\"elementor-element elementor-element-0f1bcc2 elementor-widget elementor-widget-text-editor\" data-id=\"0f1bcc2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><strong>Need to cancel your order?<\/strong><br \/>Please contact our customer service team to check the shipping status before proceeding:<\/p><ul><li><p><strong>Email:<\/strong>\u00a0<a href=\"mailto:support@lumisonata.com\">support@lumisonata.com<\/a><\/p><\/li><li><p><strong>Phone:<\/strong>\u00a086-0755 89397759<\/p><\/li><\/ul><\/div><\/div><div class=\"elementor-element elementor-element-3a27da4 elementor-widget elementor-widget-heading\" data-id=\"3a27da4\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h4 class=\"elementor-heading-title elementor-size-default\">If Your Order Has Not Shipped Yet<\/h4><\/div><\/div><div class=\"elementor-element elementor-element-9ac3ad9 elementor-widget elementor-widget-text-editor\" data-id=\"9ac3ad9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>You can cancel your order at no cost. No cancellation fees will apply.<\/p><\/div><\/div><div class=\"elementor-element elementor-element-19d6aab elementor-widget elementor-widget-heading\" data-id=\"19d6aab\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h4 class=\"elementor-heading-title elementor-size-default\">If Your Order Has Already Shipped<\/h4><\/div><\/div><div class=\"elementor-element elementor-element-7049b8c elementor-widget elementor-widget-text-editor\" data-id=\"7049b8c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><ul><li>If you\u2019ve already received the package, please refer to our\u00a0<strong>30-Day Return Policy<\/strong>\u00a0below. Return shipping costs will apply.<\/li><\/ul><\/div><\/div><div class=\"elementor-element elementor-element-78699ae elementor-widget elementor-widget-heading\" data-id=\"78699ae\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h4 class=\"elementor-heading-title elementor-size-default\">30-Day Risk-Free Return Policy<\/h4><\/div><\/div><div class=\"elementor-element elementor-element-a111fc2 elementor-widget elementor-widget-text-editor\" data-id=\"a111fc2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>You are eligible to return any item(s) within\u00a0<strong>30 days<\/strong>\u00a0of receipt.<\/p><p><strong>Requirements:<\/strong><\/p><ul><li><p>Items must be disassembled and repackaged in their original condition.<\/p><\/li><li><p>Customers are responsible for return shipping costs unless the return is due to a product quality issue.<\/p><\/li><\/ul><p><strong>Please Note:<\/strong><\/p><ul><li>This policy is only valid for purchases made at\u00a0<a href=\"https:\/\/lumisonata.shop\/\"><strong>lumisonata.shop<\/strong><\/a>.<\/li><\/ul><\/div><\/div><div class=\"elementor-element elementor-element-112aa14 elementor-widget elementor-widget-heading\" data-id=\"112aa14\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h4 class=\"elementor-heading-title elementor-size-default\">How to Initiate a Return<\/h4><\/div><\/div><div class=\"elementor-element elementor-element-ba80833 elementor-widget elementor-widget-text-editor\" data-id=\"ba80833\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><ul><li class=\"\"><p class=\"\">Submit a return request via our customer service email:\u00a0<a href=\"mailto:support@lumisonata.com\">support@lumisonata.com<\/a>\u00a0with your\u00a0<strong>order number<\/strong>\u00a0and\u00a0<strong>purchase email<\/strong>.<\/p><\/li><li class=\"\"><p class=\"\">Once approved, we will provide the return address.<\/p><\/li><li class=\"\"><p class=\"\">Returned items must include\u00a0<strong>all original packaging and accessories<\/strong>; missing components may affect the refund.<\/p><\/li><\/ul><\/div><\/div><div class=\"elementor-element elementor-element-a08c86b elementor-widget elementor-widget-heading\" data-id=\"a08c86b\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h4 class=\"elementor-heading-title elementor-size-default\">Return Shipping Costs<\/h4><\/div><\/div><div class=\"elementor-element elementor-element-3bfd30c elementor-widget elementor-widget-text-editor\" data-id=\"3bfd30c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><ul><li class=\"\"><p class=\"\"><strong>Quality-related returns:<\/strong>\u00a0Lumisonata covers the return shipping cost.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Non-quality-related returns:<\/strong>\u00a0The buyer is responsible for return shipping costs.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Unauthorized returns:<\/strong>\u00a0Any returns made outside the approved warranty process may incur additional costs.<\/p><\/li><li class=\"\"><p class=\"\">Returns that do not meet the above criteria may be rejected.<\/p><\/li><\/ul><\/div><\/div><div class=\"elementor-element elementor-element-6024754 elementor-widget elementor-widget-heading\" data-id=\"6024754\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h4 class=\"elementor-heading-title elementor-size-default\">Refund Processing<\/h4><\/div><\/div><div class=\"elementor-element elementor-element-350c9a2 elementor-widget elementor-widget-text-editor\" data-id=\"350c9a2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><ul><li class=\"\"><ul><li class=\"\"><p class=\"\">Refunds will be issued within\u00a0<strong>3-7 business days<\/strong>\u00a0after the returned item is received and inspected.<\/p><\/li><li class=\"\"><p class=\"\">Once processed, the refund will be credited to your\u00a0<strong>original payment method<\/strong>.<\/p><\/li><li class=\"\"><p class=\"\">Please allow additional time for your\u00a0<strong>bank or credit card provider<\/strong>\u00a0to complete the transaction.<\/p><\/li><\/ul><p class=\"\">For any questions, feel free to contact our\u00a0<a href=\"https:\/\/lumisonata.shop\/contact-us\/\" target=\"_blank\" rel=\"noopener\"><b>customer support team<\/b><\/a><\/p><\/li><\/ul><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>This policy applies only to purchases made directly from\u00a0lumisonata.shop. Please retain your original proof of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-40638","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lumisonatashop.com\/ja\/wp-json\/wp\/v2\/pages\/40638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lumisonatashop.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lumisonatashop.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lumisonatashop.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lumisonatashop.com\/ja\/wp-json\/wp\/v2\/comments?post=40638"}],"version-history":[{"count":2,"href":"https:\/\/lumisonatashop.com\/ja\/wp-json\/wp\/v2\/pages\/40638\/revisions"}],"predecessor-version":[{"id":41585,"href":"https:\/\/lumisonatashop.com\/ja\/wp-json\/wp\/v2\/pages\/40638\/revisions\/41585"}],"wp:attachment":[{"href":"https:\/\/lumisonatashop.com\/ja\/wp-json\/wp\/v2\/media?parent=40638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}